We want you to be happy with the local discovery products you purchased from us as we were when we first discovered them. That’s why Lo (our mascot) Guarantee covers refunds.
- Get a refund within 30 days of purchase, or within 60 days if you purchased during November and December (we know how holiday shopping can get), with no restocking fee.
- We can’t offer replacements or exchanges unless we have enough products from the local brand. Returns are available for store credit within 90 days after purchase.
- You will be responsible for the cost of shipping the return to us.
- No explanations are necessary! Your happiness is our priority, guaranteed.
To start a return, contact us at hello@localdiscoverybox.com.
Please refer to our Terms of Use for additional details, including all the legal stuff.
You can always contact us for any return questions at hello@localdiscoverybox.com.
Unfortunately, we cannot provide refunds on e-gift cards.
Subscription Cancellations
Canceling future renewals and returning an already-delivered box are separate actions. See Subscription Terms for cancellation deadlines and the handling of paid seasonal deliveries.